How can i order?

You can use the “ Custom Order from us” section for custom orders, email us at shellsandpaws@outlook.com or fill out the Contact form if you are not so ready for ordering, we will be in touch as soon as possible. If you know what you want already, go ahead and make an order!

How long will it take for my order to be ready?

That depends on how busy we are and how big the volume of orders are. Upon contacting us with your query and before you order we will give you a date. We aim to get orders done within a week of ordering but let us know when you need your order and we will do our best to make it happen. If you placed an order, we will ship it or be ready for collection within a week, if we are busier than usual we will email you.

What do you mean by personalising?

Basically anything, you can choose a silver or gold finish shell, oak or white 8x8/5x5 inches frame and the choice of adding text, either written or cut. Any ideas are welcome so you can create your own design customising one of ours or even sending us a photo so we can create a fully customised design for you.

How much are your designs?

Our prices are 45$ for all of our 8x8 inches frames and 20$ for the 5x5 inches frames of the Hunters Collection designs. If you add some cut or written text it is all included, other personalized items added or a fully customized piece add a 5$ to your total, making it 25$ or 50$ depending on size. If you order a fully custom design using your photo the design will be 60$ for an 8x8 frame.

Do you offer shipping?

Yes we do! We use USPS for our shipments with tracking. Price for shipping is 10$ a piece. We only ship within the United States at the moment.

Any local delivery or pick up?

Yes we do! We offer free delivery to Deatsville, Prattville and Millbrook, Alabama. Also offering pick up in Deatsville, Alabama.

How involved will i be when i order?

Very! You will receive an email every step of the way. We understand and value communication with our customers and since we offer a bespoke service we want to make sure you like the final piece so we involve you on our process of creating it to make sure you love your purchase.

How can i pay?

At the moment we offer Paypal invoice or Venmo payments for custom orders. We also accept cash for local delivery. Every payment will be taken at the time of ordering and no piece will start its process without full payment fulfilled. If you place an order online you can use any debit or credit card and other methods of payment.